Capture more customers with SmartChat
KMG SmartChat gives your business a new way to generate and capture leads by communicating and engaging all of your website visitors. Every customer can directly speak to a representative of the company through our easy to use chat software and have their questions answered immediately. This technology is easy to install and can be integrated into almost any website.
Once your website has SmartChat, every visitor will be prompted to speak directly to one of our chat specialists via our instant messaging system. Our agents will be available 24 hours, 7 days a week, which means that your business will never miss a potential customer and will even generate leads during out-of-office hours. After a visitor’s enquires have been answered, we collect their contact details and the product or service that they were interested in, so that you can follow up on the lead.
SmartChat improves the customer experience by adding a new way to connect customers to
your business. A simple yet sophisticated chat program will allow your users to stay
informed and updated about everything they want to know about your products and services. This encourages people to stay on your site and continue browsing your pages. If the customer wants additional service, they can use our call feature to directly speak to you.
Every SmartChat lead will be recorded and a summary of the conversation along with the customer details and the products and services they are interested in will be sent to you. If the customer used the call feature, a recording of the conversation will also be included in the report. This means that every lead that comes through SmartChat will be tracked and reported back to the business for you to follow up.
Put KAU Media PPC services to work on your site. Call us on +44 (0)203 368 8556 or contact us.
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