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Increase your website conversion rate by up to 40% with SmartChat.

Imagine if you had an employee who was available 24/7 and who took care of repetitive customer service tasks.
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SmartChat Lead Conversion for Your Business

The ultimate business employee.

SmartChat is our live chat service where real operatives do the talking on your behalf 24 hours a day.

When your business is shut because it’s outside of office hours, SmartChat ensures someone is still available to help. With SmartChat’s support, you can be there for your customers on time, every time. And you only pay when you get a lead.

If you’re looking to get ahead, SmartChat is an affordable customer service option that gives your business that competitive edge.

What is SmartChat and Why Do I Need it?

Why investing in SmartChat will help you
connect with your target audience.

SmartChat is the world’s first human-led performance AI. It helps your business connect with your customers whenever they’re online and visiting your website. This supports you in closing more sales, automating your customer service responses, and executing tasks with more efficiency.

Whether you’re open for business or it’s out-of-hours, SmartChat ensures your customers receive the support they need, whenever they need it. What’s more thanks to mesh learning, SmartChat technology is constantly evolving to ensure you’re future-proofing your business.

Real operatives

Service leads are free

24 hours a day
7 days a week

Cost Per Lead Product


SmartChat Benefits for Businesses

The new way to connect with
your customers and enhance
the user experience.

No Wait Times
There is no limit to the number of people SmartChat can help at any one time. This eliminates wait times and ensures your customers receive instant support and a higher level of customer satisfaction.

Faster Resolutions
As SmartChat answers customer queries instantly, issues are resolved more quickly. This helps establish yours as a trustworthy, reputable, and reliable business.

Reduced Costs
SmartChat negates the need for receptionists to cover the phone lines, allowing you to focus employee skills within other areas and departments of your business.

Customised Look and Feel
SmartChat can be customised to reflect the personality of your business. Whether you want to be professional or you’re looking to inject a little bit of humour into your interactions, SmartChat is fully customised to your needs.

Saves Your Customer’s Time
Just like you, your customers are busy. It’s not always convenient to call by phone or wait for an email response in 2-3 business days. What’s more, some subjects are confidential, private and favour discretion.

SmartChat complements both scenarios. It allows your customers to reach out at a time convenient to them and ensures everything they share remains private to be dealt with discretely.

Real Operatives, Not Robots

Everyone wants to be
understood and speaking to
a real person makes that easier.

SmartChat is different from other chat products as you don’t talk to a robot. All our operatives are real people who are having real conversations with your visitors.

With years of experience across all industries, our operatives are fine-tuned to turn each conversation into a lead opportunity. Our live chat product spans across webchat, Facebook Messenger, and mobile text messaging, helping you connect with your customers where they’re at.

Get Started with SmartChat

Make your business efforts go further with SmartChat. Contact us today to find out more about this incredible tool. We’d love to share how SmartChat can grow your business and establish long-lasting connections with your customers.

Speak to an Expert

The KAU Media Group team is very professional, skilful and helpful in any situation. KAU team advised us on many great tips and ways to boost sales, improve communication with our leads and get much more business on a daily basis. Very happy and will continue this partnership.

Chris Davies

Graduate Coach

The team at KMG are absolutely wonderful and we have seen great results from our campaigns with them. I think they have a great understanding and feeling of the aesthetic industry and the team listen, are prompt, are pleasant to work with and come with good suggestions and ideas. Would defo recommend!

Joëlle Rotsaert


A fantastic team with results better than what we ever envisaged. Received advice, suggestions and support along the way and this helped us in our journey. Would highly recommend!

Maaz Khan



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