SmartChat is our live chat service where real operatives do the talking on your behalf 24 hours a day.
When your business is shut because it’s outside of office hours, SmartChat ensures someone is still available to help. With SmartChat’s support, you can be there for your customers on time, every time. And you only pay when you get a lead.
If you’re looking to get ahead, SmartChat is an affordable customer service option that gives your business that competitive edge.
SmartChat is the world’s first human-led performance AI. It helps your business connect with your customers whenever they’re online and visiting your website. This supports you in closing more sales, automating your customer service responses, and executing tasks with more efficiency.
Whether you’re open for business or it’s out-of-hours, SmartChat ensures your customers receive the support they need, whenever they need it. What’s more thanks to mesh learning, SmartChat technology is constantly evolving to ensure you’re future-proofing your business.
SmartChat
No Wait Times
There is no limit to the number of people SmartChat can help at any one time. This eliminates wait times and ensures your customers receive instant support and a higher level of customer satisfaction.
Faster Resolutions
As SmartChat answers customer queries instantly, issues are resolved more quickly. This helps establish yours as a trustworthy, reputable, and reliable business.
Reduced Costs
SmartChat negates the need for receptionists to cover the phone lines, allowing you to focus employee skills within other areas and departments of your business.
Customised Look and Feel
SmartChat can be customised to reflect the personality of your business. Whether you want to be professional or you’re looking to inject a little bit of humour into your interactions, SmartChat is fully customised to your needs.
Saves Your Customer’s Time
Just like you, your customers are busy. It’s not always convenient to call by phone or wait for an email response in 2-3 business days. What’s more, some subjects are confidential, private and favour discretion.
SmartChat complements both scenarios. It allows your customers to reach out at a time convenient to them and ensures everything they share remains private to be dealt with discretely.
SmartChat is different from other chat products as you don’t talk to a robot. All our operatives are real people who are having real conversations with your visitors.
With years of experience across all industries, our operatives are fine-tuned to turn each conversation into a lead opportunity. Our live chat product spans across webchat, Facebook Messenger, and mobile text messaging, helping you connect with your customers where they’re at.
Make your business efforts go further with SmartChat. Contact us today to find out more about this incredible tool. We’d love to share how SmartChat can grow your business and establish long-lasting connections with your customers.
Clients Served
AD Spend
GET IN TOUCH
CLOSE